Webinar 3: Rethinking Talent, Quality and Performance in a Changing Industry
Building lasting value through adaptive talent and quality frameworks
Bruno Hermann - BH Global Advisory
Introduced by Lola Bendana
June 23, 10:00 AM EST/4:00 PM CET
AI is not the first game changer in language management. And it won't be the last. The call for change in the language industry does not come from AI. It comes from clients. Pressure is not only on costs as the infusion and the adoption of AI within client organizations drive an in-depth transformation in content operations and product management. Therefore, suppliers of language services and/or technology should embrace change in talent, quality and performance management, which is paramount to keep creating value.
Key takeaways
How to ensure talent remains the best assets of LSPs by turning their resources into true language experts with a focus on value-adding tasks and roles where language expertise is required.
Where to find spots in content and product supply chains where language professionals can be integrated and celebrated.
Why it is crucial to go beyond quality to measure effectiveness and demonstrate value with multilingual content.
What performance indicators enable language management to stand out and to be closely connected with business goals and stakeholders.
Meet the Presenter:
Bruno Herrmann
As a seasoned strategist, trusted evangelist and passionate leader for more than 30 years, Bruno takes up growth challenges and builds high-performing teams at the intersection of product, content and technology. He has also been a public speaker, panelist and workshop leader internationally since 1999.